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Kudos to Croghan. That has nice ring to it. Charlie Croghan, TT.net name “doodoo,” (what's up with THAT?), 838 total hits, sold me a new alternator he bought but turned out that he didn't need it. Shipped when he said he would, right after he received my money order. Item was packaged great, original, box inside a box with cardboard struts. Why bother posting about a seamless transaction btwn two TT.net members? Because I'm a post whore? Sure, that goes without saying. But more because Charlie's way of doing business is becoming harder and harder to find these days in the TT.net community. He didn't keep promising to ship it the "next day" for three weeks. He didn't claim that my money order had "just arrived" two weeks after I mailed it. He said the parts were new, and they were new, instead of my opening a box full of greasy parts that were clearly removed from a car. Speaking of grease, it's okay if the stuff hasn't been professionally cleaned before shipping, but is it too much to ask to grab a mitt full of paper towels and do some basic cleaning? At least knock off the chunks so when I open a box inside my apartment I don't suddenly feel invaded and trapped by the grease monster. He didn't let bunches of small nuts, bolts and washers fall about loose inside a big box. He negotiated in good faith in the beginning of the deal. He used E-mail and the telephone to answer all my questions in a timely fashion, usually within hours, never more than a day. He E-mailed me a tracking number without my having to ask. He provided me with work and home phone numbers, and his home address. One lesson I learned – be suspicious if your only contact number with someone is their cell phone, and a freebie E-mail account. Sounds obvious in retrospect, but it’s easy to get lulled into those situations when all you can think about is how awesome those wheels are going to look on your Z. Obviously, these examples don't apply to just one transaction. They took place over several different deals, over a period of months with different TT.net members. Note, this is not about getting ripped off by crooks. Their game is played on a completely different, deceptive level. This is about the minimum acceptable level of conduct when we buy and sell from each other. The amount of effort and energy to apply this “code” can and should be done almost automatically, without thinking. In fact, good business behavior is the grease on the bearings, that makes getting where we want to go easier, with less effort, and assures a hassle free transaction.
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